Last night my home Internet connection went down, along with what was apparently a decent subset of the greater Los Angeles area. While this was a minor inconvenience for me, it translated into real lost income for business owners. The first comment I saw when I checked downdetector.com, was a…
Slow Internet? (Maybe) Don’t Blame Your ISP
When it comes to customer satisfaction, or rather dissatisfaction, it’s hard to beat an Internet Service Provider. With government-sanctioned duopolies limiting any real competition in the vast majority of the United States, your local cable or phone company has little incentive to strive towards anything more than mediocrity. But while…